Online Banking

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Online Banking

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Mobile Options

Your life is busy and convenience is important. Managing your funds should be fast, easy, and on your terms.

Mobile Banking

You use your phone to make calls, text, take pictures and get directions. Why not use it for banking as well?

  • Review Account Activity
  • Transfer Funds
  • Deposit Checks
  • Pay Bills

How to Enroll:

  1. Log in to Liberty Bank’s Online Banking.
  2. Choose Options at the top of the page.
  3. Locate the Mobile Banking Profile section, click Enroll Now, and follow the steps.

How much does Liberty Bank Mobile cost?

There are no fees to use or access therisingstar.com, text banking, or our apps. Please check with your wireless provider about carrier and web access charges.

Who can access Mobile Banking?

Anyone who is enrolled in our Personal Online Banking can access Mobile Banking.

May I add more than one phone?

Yes!  Go to your Mobile Banking Profile, click on Manage Device(s), and select Add New Phone.

What if I get a new phone but my phone number stays the same?

  • Log in to your online banking.
  • Choose Options at the top of the page.
  • Go to your Mobile Banking Profile, click on Manage Device(s), and choose Stop using this phone for Mobile Banking.
  • Return to Online banking options page, click Enroll Now under your Mobile Banking Profile, and follow the activation steps.

What if my phone is lost or stolen OR I want to stop using Mobile Banking?

To prevent unauthorized access to your account, follow the steps below:

  • Log in to your online banking.
  • Choose Options at the top of the page.
  • Go to your Mobile Banking Profile, click on Manage Device(s), and choose Stop using this phone for Mobile Banking.

Which phones can be used for Mobile Banking?

At this time many brands of mobile phones are supported including Apple, Google, HTC, LG, Motorola, Rim, Samsung and T-Mobile.

I have a prepaid plan, can I use Mobile Banking?

Mobile Banking works with most prepaid plans, but we cannot guarantee that your carrier supports standard U.S. short codes. T-Mobile prepaid does not support short codes.

 

ipad app and android

Text Messaging & Alerts

You're busy, so let us help you keep track of your account. Set up text alerts and we will let you know when your balance is low, transactions clear your account or your direct deposit has posted.

For help with enrollment, please contact Customer Service at 417.888.3000.

How do I view my balances and history through Text Messaging?

Balances (not case sensitive): send “B”, “BAL”, “BALANCE” or “BALANCES” to the short code received after activating the mobile device. History (not case sensitive): send “STMT”, “TRAN”, or “HIST” plus the nickname for the account to the short code received after activating the mobile device.

What should I do if I don’t get a response to a request?

Make sure you are sending the text message to the short code (63042). Check the keyword and any additional information required for the request, such as the financial institution’s identifier, account nickname, and address.

Why are my results sent as multiple messages?

Text messages are limited to 160 characters. If your account information exceeds the character limit, your account information is sent in multiple messages – no more than five at a time.

I have text messaging on my mobile device, why can’t I receive text messages?

Your mobile service carrier may be blocking short codes or you may have blocked short codes on your mobile device. Short codes must be enabled to use Mobile Banking. Short codes are abbreviated phone numbers, usually five digits, used to send Mobile Banking messages.